Some help on logging in and staying logged in

Alright, a couple of people mentioned they were having trouble logging in and well, staying logged in. Here is a little help for you after I was working on assisting a member. RvR also helped me deduce some of these things. Poor Saki has been the unfortunate guinea pig. :(

1. There is a version of IE through MSN, called MSN Explorer, that seems to not want to connect to the site even with cookies enabled at 'medium' which is the guideline for connecting to the site. I suggest for now, since sites mostly are set suitable to view in IE, Mozilla (such as Firefox) and Opera etc, that if you have MSN Explorer, you may want to switch back to regular IE or another browser. The problem is being looked into but that's the best option for the moment.

2. Make sure cookies are enabled. Here is a site that will help you be able to do this. http://www.google.com/cookies.html . If you have any problems after, post here and as we find out what problems there are, we'll fix this bit by bit.

3. The next suggestion is that if your Username and password are the same, please change the password to something else as the site won't allow that.

4. You may want to go to the Microsoft website and update your java 'virtual machine' to current and also ensure that IE accepts the java. I will work out directions for this once I have a solid method as I do not use IE or MSN Explorer.

5. Try checking some 'addons' you may have with IE that may be causing conflicts. Disable addons and then go down the list adding them one by one back and see if you can find the culprit. To view the site then, you will want to disable that addon each time you log in for the moment.

6. This finally worked to get IE going right for Saki so hopefully it may be the last answer needed. I am not sure what the commands are for MSN Explorer as it seems to have no 'advanced' option but here's how it goes in Internet Explorer.
Go to: tools>internet option>advanced>reset then hit close or 'ok' if the option is there and try to see if this helps.

Hopefully these suggestions work and at least this way we can keep track of the problems and work them out together.

 

As always, very helpful =]

Not that I was having any problems staying logged in lol

 

There are a couple people who are and since they might check here first, I thought it a good idea to post it here. RvR is posting about the changes to the forum in the Forum News area I believe.

 

Why is this in the Spam Zone? Shouldn't it be in Tech Support? :huh:

 

It's in both.

 

Firefox and Opera are 2 of the best browsers hands down. I suggest to all who read this to get rid of IE if you're using it. (Not trying to advertise)

 

It is in both. I posted it here since people were saying they had problems in here and not there. There is a duplicate post of this in the Tech Support area. Also, I had to go through and help look at the direct problems as I do not use IE or MSN Explorer and was scouring around Vbulletin help as well as other things I knew could be culprits to issues a couple people were having.