my friend is having xbox 360 problems

Ok, my friend is having some 360 problems,whenever my friend tries to load up a game on his xbox 360, it kicks him off of xbox live as soon as the game loads. The game keeps going to the main game menu, but if he tries to sign back in, it takes him to a screen that gives him the option to change or delete his password,there was some others on the bottom, but he sais he left to the dashboard too early to read the bottom options. i dont know whats going on, does any one here on kh-vids know?

EDIT: if this is the wrong place to post this, please let me know.

 

No, you've come to the right place. Eehm... has your friend tried to change his password? If the system asks that, then that should be the problem.

 

This is nearly always because the game has to have an update.

I'm guessing your friend's XBL account is password protected by the buttons on the controller.
He should only have to enter it in order to sign into Xbox LIVE again.

I think the screen he saw is just to re-enter his password, not to change it.
Like I said above; he NEEDS to enter his password every time he tries to connect to Xbox LIVE. :)

If not, please post a picture of this screen.

 

Thanks for the help guys, i really appreciate it and ill be sure to tell him what to do.


EDIT: well apparently his xbox is busted now (most likely RROD) and he cant get on his xbox at all. Sorry for wasting your time guys.

 

kick the xboxs ass thatll teahc him.