Help Internal server error

Discussion in 'Feedback & Assistance' started by Glen, Dec 30, 2013.

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  1. Glen Returned from the dead

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    This is less of a request for assistance (although if you have any idea how to help fix it i'm all ears) and more of a notification I suppose.

    Lately I have been trying to use the search function for searching the role-playing arena, key word being trying. Whenever I try to search for something, it takes about 5 minutes to load and then when it does it's not what I expected; an internal server error message appears.

    I have not tried it in any of the other forums, but I do know for a fact it constantly happens in the RPA.
     

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  2. Amaury Chaser

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    Yeah, I'm experiencing internal server errors on other things myself. I'm not sure what's going on, but it's definitely something in the server.
     
    Last edited: Dec 31, 2013
  3. Misty gimme kiss

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    We've had troubles with the site search for years now; I had hoped that rebuilding the search index might remedy them. It's helped in some respects but I'm considering now just upgrading to an official Xenforo add-on that optimizes the search for large sites (like ours). Until that gets sorted out, you can try to get around the errors with either of the following:
    • Avoid short or general words. The search won't go through if you use words < 3 characters, for one, and if you search something like "sora" you're probably going to turn up an error. Be as specific as possible.
    • Use google to search khv only. When you go to google, type in:
    Code:
    site:kh-vids.net Roleplay
    Changing 'Roleplay' to whatever term(s) you want to search.

    Obviously these are not ideal solutions and I do want to look into upgrading the search, but they're temporary fixes.
     
  4. Misty gimme kiss

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