Ok , so i have a toshiba laptop (vista) , it's charger port had moved out of alignment , i got my uncle to sort that out , while he had the laptop he installed some software and when i got the laptop back i couldn't connect my laptop to the internet , so i phoned up my uncle and he said he had installed somthing and that might be the cause , so i tried to uninstall it but it wouldn't uninstall , so my uncle told me to make a restoration point (where you reset the laptop to like before a problem occured) and i tried it but i failed and then somthing went horribly wrong , i couldn't get onto windows , it goes tot he starting screen and a few other loading screens and then it comes up with a message saying somethings wrong with the drivers , so my uncle just gave me a formatting disk today , but it is a windows 7 installation disk , and so when i try to format it needs to copy files and it won't get past copying files it says: Copying Files (0%)... and it won't get past 0% what should i do i don't know what to do, please help me
So when you boot up from the disc, and try to do a fresh install, what happens? Are you able to find a screenshot of where it gets stuck?
No but i can describe what it looks like: Installing windows Thats all the information we need right now. your computer will restart several times during installation Copying windows files (0%)... Expanding windows files installing features Completing installation it can't get past copying windows files and it's been on 0% for an hour .
Oh. It means copying them from the disc onto the computer. So either your hard drive has a fault, or your disc does. Perhaps see if you can install from a different disc. If you don't have another disc on hand, you could either torrent one, or see if Ubuntu works. If you can't install from a different disc either, then you should look at trying to reformat the hard-drive. (I'm sure you can find some tool to do that from a bootable flashdrive.)
i can try getting the files onto my mums laptop then burning them onto a diffrent disk would that work then i can see if it works with that, if that doesn't work i'll just have to give it back to my uncel , anyways thanks for helping.
If the problems are actually on the disc, then it probably won't help if you try with an exact replica of the disc. You'd need to use a different one.
