Help Unable to export Conversations

Discussion in 'Feedback & Assistance' started by silverhikari, Jun 19, 2014.

  1. silverhikari Traverse Town Homebody

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    So I was trying to export a conversation, given that I literally just noticed the option, but for some reason it continually spits out errors at me.

    Using Google Chrome 34 gets me these errors:

    Text and HTML immediately throw the error, while XML seems to want to load but then throws the error at me anyway.

    Using Firefox 29 gets me these errors:
    Replicating the Chrome test on a friend's computer (running Chrome 32) gets the same results. (For the record, I didn't bother trying in IE. That thing's just...not up to par anymore.)

    I'm assuming the thing is just too big (at over 46k replies, it has been going for a very long time) to export properly and that's the cause of the errors, but I was just wondering if there was something that could be done about it or if it's a lost cause entirely. Any suggestions, guys?
     
  2. libregkd -

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    You are correct in assuming that the errors are being thrown because of a size issue. Unfortunately I am currently unaware of a practical solution to solve that memory issue as it has a lot to do with how the forum interacts with the server it is hosted on. I'm not entirely familiar with the add-on so I'd wait until @Misty chimes in about it, but just looking at it from here it seems it could be an issue that cannot be easily resolved.
     
    Last edited: Jun 19, 2014
  3. Misty gimme kiss

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    Yeah it's not an issue with your browser or your computer so trying it on different ones won't help. I'll shoot an email to Jon to see if we can up the limits, sadly server stuff like this is out of my hands.
     
  4. silverhikari Traverse Town Homebody

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    Well, shoot. Guess it's back to copy/paste for me, then. xD;; thanks anyway! I do appreciate the info.
     
  5. Makaze Some kind of mercenary

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    If you want, I can make a user-side script to compile the conversation for you.

    If the admins can't work it out, send me a request using the Script Shop link in my sig and I'll see what I can do.

    Good luck (to both you and staff).
     
    Last edited: Jun 19, 2014
  6. Misty gimme kiss

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    The easiest way to do it really is to just save the page as an HTML file via your browser. It's not a very clean output but it'll preserve the conversation nonetheless.
     
  7. Makaze Some kind of mercenary

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    Wouldn't you have to do this for every page of the conversation?
     
  8. silverhikari Traverse Town Homebody

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    Every single page, and it saves every image on the page plus every alert bubble that may have been up at the time. Considering this is an RP spread across nearly..2300 pages? It would make it a bit disjointed, all things considered. I have tried it before.
     
  9. Makaze Some kind of mercenary

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    Go ahead and request a script. It will take a while, but I can make it loop through the pages and give you a text-only format of the thread/conversation which you can put in a text file.

    It isn't a perfect solution but it will get the job done until staff can figure out a workaround.
     
  10. silverhikari Traverse Town Homebody

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    Alright, request made in the proper thread. Thank you very kindly for the help!

    And to the staff: thank you all as well. If it's a server thing, it's a server thing. Nothing to worry about. Learn something new (in this case that a 2201 page convo's not exporting) every day!
     
  11. Misty gimme kiss

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    Oh wow didn't realize how long we were talking. It's a server issue that has affected other functions of the site so I am going to try to get it increased.