Help tummer can't sign on!!

Discussion in 'Feedback & Assistance' started by fadedphantom, Apr 19, 2009.

  1. fadedphantom King's Apprentice

    Joined:
    Aug 15, 2007
    Location:
    California
    48
    413
    Okay, I dunno if this should go in tech support or here, so please move it if it's in the wrong section.

    Anyways, tummer has informed me that he can't sign on, and has asked me to post a thread asking people if they know what's wrong. Soo yeah, does anyone know what he should do?

    And no, he hasn't been banned. That's not the problem.

    Any ideas?
     
  2. Luna Lovegood nani panda-kun

    Joined:
    Jun 13, 2007
    Gender:
    Female
    Location:
    Shirokuma Cafe
    294
    Perhaps his caps lock is on when he's trying to enter his password? =/ Or the number lock isn't on? =/
     
  3. fadedphantom King's Apprentice

    Joined:
    Aug 15, 2007
    Location:
    California
    48
    413
    No, like the page won't load for him. It says it "cannot be found" or something.
     
  4. Kross Destiny Islands Resident

    Joined:
    Nov 9, 2006
    Location:
    In a box
    2
    57
    I couldn't log on for a while today. Now it' fine. Figured the site was down or there were too many people logged on already. IDK. Have him try again.
     
  5. fadedphantom King's Apprentice

    Joined:
    Aug 15, 2007
    Location:
    California
    48
    413
    Yeah, I was having trouble earlier too. But now it's working for us, so it should be working for him too, right? Still no luck...
     
  6. Misty gimme kiss

    Joined:
    Sep 25, 2006
    Gender:
    Cisgender Female
    Location:
    alderaan
    6,590
    _MOVED
    to Forum Assistance.

    The site has been loading poorly for me today too. Tell him to switch to a different browser if he can, or clear his cookies. He might just be getting the bad end of the server.
     
  7. kitty_mckechnie I want to hug you like big fuzzy Siberian bear!

    Joined:
    Feb 6, 2007
    2,230
    Tell him to move on. khv is dyin'...slowly n' painfully.

    I've also bein' havin' problems with the site. It can sometimes take a while to move between pages n' quite often the page won't load n' i can't get on for sometime.
     
  8. MSUK Twilight Town Denizen

    Joined:
    Dec 25, 2008
    Location:
    Tree.
    37
    282
    Yeah, this is happening to me too. I try and connect to the site, and the browser returns with the message "The connection was refused"(I'm using firefox). I'm using a proxy currently, though I don't see why my IP can't connect to the site.
     
  9. Sanya Orussia’s 586th Fighter Regiment

    Joined:
    Oct 13, 2006
    Gender:
    Male
    Location:
    Hinamizawa
    735
    I'll look into it...

    Is he able to get on now though?
     
  10. Maka Albarn It's called love

    Joined:
    May 7, 2008
    Gender:
    Panda
    Location:
    Fairy Tail
    1,200
    Heh, Ghost was having the same problem. His computer wouldn't let him in the khv, nor his PSP, so he had to use his phone to get on... O.o I guess it'll work today... D8
     
  11. fadedphantom King's Apprentice

    Joined:
    Aug 15, 2007
    Location:
    California
    48
    413
    So, I think he is still unable to get on. Mike can't get on either.
     
  12. Sanya Orussia’s 586th Fighter Regiment

    Joined:
    Oct 13, 2006
    Gender:
    Male
    Location:
    Hinamizawa
    735
    Okay, I'm still working on this problem... we hope to have it completely resolved by the end of the week, if not sooner.
     
  13. fadedphantom King's Apprentice

    Joined:
    Aug 15, 2007
    Location:
    California
    48
    413
    Okay, thanks, I'll let both of them know :)
     
  14. Arch Mana Knight

    Joined:
    Oct 5, 2007
    Gender:
    Male
    Location:
    Anywhere
    2,430
    If you fix it, I will make love to you. B| Kidding. Seriously, I have to use my phone to use khv. I thought it was only me. I kept pushing 'repair' and...yeah...>>;
     
  15. saix551 Kingdom Keeper

    Joined:
    Apr 18, 2008
    Location:
    Kingdom Hearts
    11
    850
    yeah, my internet was having problems too, i had to switch to a whole different wireless center. Tell tummer to try a different computer.