Troubles with the Upgrade, staying logged in or IE freezing.

Alright, a couple of people mentioned they were having trouble logging in and well, staying logged in. Here is a little help for you after I was working on assisting a member. RvR also helped me deduce some of these things. Poor Saki has been the unfortunate guinea pig. Any problems reported by members have been using Internet Explorer so we'll focus there with some ideas to help.

1. There is a version of IE through MSN, called MSN Explorer, that seems to not want to connect to the site even with cookies enabled at 'medium' which is the guideline for connecting to the site. I suggest for now, since sites mostly are set suitable to view in IE, Mozilla (such as Firefox) and Opera etc, that if you have MSN Explorer, you may want to switch back to regular IE or another browser. The problem is being looked into but that's the best option for the moment.

2. Make sure cookies are enabled. Here is a site that will help you be able to do this. http://www.google.com/cookies.html . If you have any problems after, post here and as we find out what problems there are, we'll fix this bit by bit.

3. The next suggestion is that if your Username and password are the same, please change the password to something else as the site won't allow that.

4. You may want to go to the Microsoft website and update your java 'virtual machine' to current and also ensure that IE accepts the java. I will work out directions for this once I have a solid method as I do not use IE or MSN Explorer. If your java is up to date then look on still.

5. This finally worked to get IE going right for Saki so hopefully it may be the last answer needed. I am not sure what the commands are for MSN Explorer as it seems to have no 'advanced' option but here's how it goes in Internet Explorer.
Go to: tools>internet option>advanced>reset then hit close or 'ok' if the option is there and try to see if this helps.

6. Lastly, try checking some 'addons' you may have with IE that may be causing conflicts. Disable addons and then go down the list adding them one by one back and see if you can find the culprit. To view the site then, you will want to disable that addon each time you log in for the moment.


Hopefully these suggestions work and at least this way we can keep track of the problems and work them out together.

If there are any other issues you may have since the current updated version of VB was added that pertain to connections, freezing of a browser and such, please post here and we'll try to get you all the help we can.

Please, if there's some other problem such as you don't like the top bar being scrunched in right now and other visual issues, don't post here pertaining to that as the site will need to be altered because it is a skin issue. This will be changed but there's nothing currently that is being done and what you are seeing is not an error on your end.

Also, before attempting these things, if you are nervous about doing so, not being computer savvy etc, feel free to leave a post here describing your issue and I'll be happy to get with you through here or IM. I don't want anyone to be ruining their computers or anything!

If nothing else works for you, you might want to lastly consider switching to another internet browser. Some options are below with safe sites to download from.

Firefox - http://www.mozilla.com/en-US/firefo...m_medium=ppc&gclid=CILn5bORv5UCFQuwGgodRSjGQA

Google Chrome - http://www.google.com/chrome/index....=en-ha-na-us-sk&utm_medium=ha&utm_term=chrome

Opera - http://www.opera.com/download/

Apple Safari - http://www.apple.com/safari/download/

There are others out there but I can't recommend them as I have not given them a try or they sucked to me so yeah... I would hope that you can use a browser you are accustomed to but if you want to give some others a whirl, the list above is what's the best.