Suggestion Guideline [Read Before Suggesting]

Discussion in 'Feedback & Assistance' started by Sanya, Jan 2, 2010.

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  1. Sanya Orussia’s 586th Fighter Regiment

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    This is a guideline on how to post in this section. Keep in mind that this still follows the general rules of KH-Vids, but you'll see something a bit extra here on how to suggest and which attitude to keep during the whole process.


    Before Suggesting
    Before making a new thread, be sure to check the Suggestions Index. This is mainly to avoid duplicate topics, but can also serve as inspiration for your own eventual suggestion(s)! If you're not completely sure with the Index, be sure to double check with a member of the staff.

    • Please, do not make threads with multiple suggestions on it.This makes it really hard to index properly. One thread per suggestion is preferred and any thread with multiple suggestions will not be indexed.
    • Bumping threads here is allowed. It's why we have an index with pending suggestions. So feel free to bump a thread you feel may benefit the site. But be mindful of this and don't bump every little suggestion to see any update in it.
    • As a rule of thumb, if you see at least five (5) threads updated asking to see developments, then wait until at least one of those is resolved to update whatever you have in mind.
    • Reports are not Suggestions. For posts, threads, or other such things that need deletion or are causing problems, please utilize the Report feature. This is an area for suggestions on the site only.
    • Bugs, glitches, and other such things are for Site Assistance. For things on the site that need fixing (e.g. avatars not uploading, posts not going through, etc.), there's the Site Assistance Sub-Forum. This place is for new suggestions for the site. If you're not sure what the difference is, feel free to contact a member of the staff and they'll happily tell you where the thread is supposed to go.

    Xenforo Add-ons & Resources

    If you want to suggest something of this nature, feel free. Here you can see many of the Add-ons provided. But there are some things which you need to keep in mind:

    • Xenforo Version: Most of the time, if something isn't on-par with our current Xenforo version it will not work. If you're unsure of which Xenforo version we run, check the bottom of the forum and it'll say it. Currently, we're on Xenforo 1.2.3. So Ideally, any stadard Xenforo product version product will probably work.
    • Compatibility: Sometimes, even if the version is correct, it can still tend to be buggy or defective. We will try to make it work, however, we are not miracle workers and may have to uninstall it.
    • Support: Is the creator of the Add-on offering enough support if an issue arises? Check to see if the thread for the mod gets replies from the creator or if anyone is helping out with the add-on. We can usually manage, but if it ends up being problematic, we might need to remove it.

    Some terms utilized in the Xenforo website can be pretty foreign. If you have any doubt about what a certain Mod or Plug-in does, feel free to ask an Administrator. But remember not to bug them constantly about it.

    More importantly, remember to add details about the Mod/Plug-in you find, adding any links or info you may find. It helps all who see the suggested add-on to understand the whole scope of what it can do. If you need help with this, feel free to approach a member of the staff as they might be able to help.


    When Suggesting
    • Remember to be clear with your suggestion. If we don't understand a suggestion or if there's a communication issue, then the suggestion could be misunderstood and not taken into consideration. Always aim for presenting it in a concise and intelligent manner.
    • Be humble with suggestions. The tone of a suggestion and the reason why it's being suggested sometimes determine why the suggestion is rejected. Remember that the suggestions should aim to help the community, and not to impose yourself. This only annoys. Be polite when presenting the pros and the cons.
    • Make proper suggestions. Do not make suggestions which do not encroach on people nor have malicious intentions towards others. This also means not making suggestions in aggressive, passive-aggressive or insulting tone. If you're found making suggestions like this, then your thread will be deleted and you'll be told to start again until you make a proper and acceptable suggestion. This also also applies posts made inside threads. Repeated intentional failures or intentional misconduct on this will net you punitive action.
    • Do not make suggestions flaming either any member of the KH-Vids community, be they staff or not. This includes suggesting to have someone banned. Threads of this nature will be instantly deleted, and a warning will be given to the thread creator.
      • If you have a problem with a staff member, please contact an Administrator via Personal Conversation or Skype. If you have a problem with a member, please contact any of the members on our staff team. Suggestions are made to help the forum, not cause conflict between others.
    • Expect criticism on your suggestion. Most of the time not everyone will agree with your suggestion, so be prepared to view the downside to it and if needed, negotiate to make the member or staff see things your way. However, by any means do not start bashing or harassing someone either on the thread itself or anywhere on the KH-Vids Forum for not agreeing with you. Doing so will result in punitive action being taken against you.
    • Staff is not obligated to comply to demands. We will try our best to please everyone, and will always try to be fair about things. However, sometimes we might say no, and you'll have to accept it -- we usually have a good reason and will always listen to what you might have to say. But not everything is up for debate, and not everything is possible/viable. So please bear with us, and we'll in turn try to do our best for you.
    Please respect these guidelines if you wish to see the best results for your idea for the forum. We look forward to seeing some good suggestions!

    Cheers,
    KH-Vids.Net Staff
     
    Last edited by a moderator: Jan 5, 2014
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