I know I am sounding like a total 'n00b,' but I have no idea what is happening. I'm trying to resize the image (I do scale image) to 400x120 pixels but it becomes really small. I tried the other settings (inches, etc.) but I have no idea what I'm doing.
If it's a PNG image and there's a lot of empty space around the stock, it's gonna do that. Is it anything like that?
You scaled it to 400x120 pixels? You usually scale things down to 50% or up to 150% for example. Changing the resolution of an image to something that isn't proportional to the original size will make the image look distorted. You mind posting the original image?