Help Media Url can't retrieve information

Discussion in 'Feedback & Assistance' started by minicoop55, Jan 30, 2013.

  1. minicoop55 Moogle Assistant

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    When I go to submit media, the site keeps telling me that there is a "
    KH-Vids - Error

    Media URL did not match any supported services." The video is fine and I have also tried to upload previous videos that I have already uploaded and it still says the same thing. Any thoughts?
     
  2. Misty gimme kiss

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    Could you post the URL you're trying to use?
     
  3. minicoop55 Moogle Assistant

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    [DOUBLEPOST=1359589403][/DOUBLEPOST]I think it has something to do with my Google Chrome. I logged out of youtube and copied the url viewing it as a guest and for some reason it worked. I don't know why it won't let me copy it when I'm logged in.
     
  4. Amaury Chaser

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    I think you might need the whole URL.

    Code:
    http://www.youtube.com/watch?v=aj5jkweRbWE
    You just have this:

    Code:
    aj5jkweRbWE
     
  5. minicoop55 Moogle Assistant

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    Thanks! I don't know why it's acting up. It just worked fine last week.
     
  6. Amaury Chaser

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    What's the exact URL you were using?

    Put it in code tags so it doesn't turn into a video.
     
  7. minicoop55 Moogle Assistant

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    Code:
    httsp://www.youtube.com/watch?v=aj5jkweRbWE
    idk why it has the s in there but it had it on all my other videos
     
  8. Amaury Chaser

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    That looks right.

    Did it work now?
     
  9. minicoop55 Moogle Assistant

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    yes but the one i entered didn't include the httsp in it
     
  10. Misty gimme kiss

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    HTTPS is a secure connection, it looks like our video portal is having trouble recognizing it--I'll look into fixing it! Sorry for the inconvenience!
     
  11. minicoop55 Moogle Assistant

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    That's alright. Thanks for the fast reply :)