Cell Phone Internet

Discussion in 'Technology' started by Amaury, Nov 18, 2012.

  1. Amaury Chaser

    Joined:
    Jan 15, 2007
    Gender:
    Male
    Location:
    Ellensburg, WA
    1,694
    One day after our ISP change, I tried to use the Internet on my phone, and I can't get connected. I tried again yesterday and today, and I still get this:

     
  2. Technic☆Kitty Hmm

    Joined:
    Apr 2, 2010
    Gender:
    Male
    Location:
    Indiana, USA
    1,299
    Well, what kind of ISP are you running now?
    What kind of router?

    I can't really say much else until I get that info, i'll edit this post if I can get a bit more info.
     
  3. Amaury Chaser

    Joined:
    Jan 15, 2007
    Gender:
    Male
    Location:
    Ellensburg, WA
    1,694
    We switched from Fairpoint Communications to Charter Communications.

    Unlike Fairpoint's modem that had four ports, Charter's only had one, so we had to get a router to be able to hook up both of our computers.
     
  4. Technic☆Kitty Hmm

    Joined:
    Apr 2, 2010
    Gender:
    Male
    Location:
    Indiana, USA
    1,299
    Alright, but now I'll need to know what kind of wireless router you have (i'm used to having built in) and I can try and help you out from there.
     
  5. Amaury Chaser

    Joined:
    Jan 15, 2007
    Gender:
    Male
    Location:
    Ellensburg, WA
    1,694
    Belkin.
     
  6. Technic☆Kitty Hmm

    Joined:
    Apr 2, 2010
    Gender:
    Male
    Location:
    Indiana, USA
    1,299
    Alright, here's a few of the possible causes of the problem (I can't obviously be sure without being able to test in person but . . .)

    1. You're putting incorrect information into the phone. Check to see what it asks for when you try and connect to the Belkin router. (There's usually a code on the router to allow access)

    2. The security on your ISP's modem isn't allowing you to access it through the wireless, in which case you would have to go around the settings on a computer. (Open your web browser and type in 192.168.1.1 in the address bar and hit enter) You'll want to go to the ISP site and try and find a guide to help you find the security settings. I'm not familiar with the company or the hardware.

    3. The problem is something that can't be resolved alone, and you should call the company for assistance. They would know more about this than me.

    Hope any of this helped, and hope you can get your phone to work ^_^