Cant upload vids (PLEASE HELP!)

okay. I can login to the main part of the site, but when I go to the user portal, it says I need to log in again. so I type in my email and password and it doesn't work. Instead, I get a message something like this: Bad username or password. So I figure, hey, maybe there's a site typo I don't know about and try to login with my username and password instead of my email. same message. when I go back to home, I'm still logged in! does anyone know what the problem is? I really want to upload my videos.:(:nono:

 

You have to create a separate account for the user portal. Don't worry, a lot of people do that. :)

 

Thank you so much!!